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Supply chain management encompasses the planning and management of all activities involved in sourcing, procurement, conversion and logistics management. It also includes the crucial components of coordination and collaboration with channel partners, which can be suppliers, intermediaries, third-party service providers and customers.

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ONAK, formed under the leadership of Jinasena InfoTech (Pvt) Ltd. In 2010, is Sri Lanka’s first and only Microsoft Dynamics training center. It offers a vast array of specialized training programs based on Microsoft Dynamics, a world-class solution suite. A state-of- the-art training facility, ONAK provides its students focused and interactive theoretical and practical training on the Microsoft Dynamics suite within a comfortable learning environment.

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From the outside, customers interacting with a company perceive the business as a single entity, despite often interacting with a number of employees in different roles and departments. CRM is a combination of policies, processes, and strategies implemented by an organization to unify its customer interactions and provide a means to track customer information.

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Business Analytics enables organizations discover insights using tools and techniques that cover Data Warehousing, Business Intelligence, enterprise information management through enterprise systems (including ERP and CRM), and Analytics applications. BI technologies are capable of handling large amounts of structured and unstructured data.

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